Shipping and payment - it's easy with us

 When shopping in our e-shop, we want you to feel comfortable and safe. That is why we have prepared several payment options and guarantee reliable transport.

We are an authorized official supplier of MARTIN SYSTEM® products

Transportation:

Free shipping for purchases over 200 EUR

Delivery to European Union countries is free for purchases over 200 EUR.

 

Fast and reliable delivery

We deliver to more than 50 countries including all member states of the European Union, USA, UK, Canada and Australia within 2-4 business days. You can rely on our trusted courier partners.

Can't find your country?

If you do not find your delivery country in the list when ordering, please contact us by email at info@dog-trainer-collar.com and we will try to add your country to the list as soon as possible.

Payments:

No payment fees
With us, all payments are completely free.

Safe and flexible payment options
You can pay using payment cards of various types, use internet banking or classic bank transfer. We use ComGate, one of the most secure and reliable payment gateways.

We use one of the best and most secure payment gateways today:

ComGate is a financial company that has been providing payment services for 20 years. It brings transparency and a high level of security in the online space to the field of payment services.

Comgate a.s. is a payment institution that falls under the supervision of the Czech National Bank. In addition, it is legally obliged to the Ministry of Finance of the Czech Republic, with which it cooperates in matters of prevention of money laundering (AML).

Contact for possible questions and complaints related to payments by payment cards and internet banking:

Comgate a.s.
Gočárova třída 1754 / 48b, Hradec Králové, Czech Republic
E-mail: platy-podpora@comgate.cz
Tel: +420 228 224 267

 

For those who prefer payment by classic bank transfer, we have prepared the following bank accounts:

For payments if you have a bank account in EURO or another currency with the exception of  USD :

• Bank: Fio banka, as
• Account number: 2402624640 / 8330
• IBAN: SK85 8330 0000 0024 0262 4640

• BIC/SWIFT: FIOZSKBA

For payments if you have a bank account in CZK:

• Bank: Fio banka, as
• Account number: 2702624642 ​​/ 2010
• IBAN: CZ55 2010 0000 0027 0262 4642

• BIC/SWIFT: FIOBCZPP

For payments if you have a bank account held in USD currency:

• Bank: Fio banka, as
• Account number: 2402624640 / 2010
• IBAN: CZ74 2010 0000 0024 0262 4640
• BIC/SWIFT: FIOBCZPP

Our guarantee:

If there is still a problem with delivery or payment, we always have a solution for you. We care about our customers - your satisfaction is our priority.